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At Access Private Bank, we aim to make our products and services easy for everyone to access. We focus on building strong, lasting relationships with our customers based on trust, understanding, and accountability. This commitment inspires us to offer inclusive banking solutions that meet a wide range of needs.
Large Prints and Audio versions
We offer Large Print versions of our banking literature to assist customers who prefer or require larger text for ease of reading. If you would like to request Large Print materials, please do not hesitate to contact us by calling the Chief Investment Officer +44 (0)203 713 1331 or the Deputy CIO: +44 (0)203 178 3729. Alternatively, please send an email to contact@accessprivatebank.com. Our team is here to ensure you have the resources you need to bank confidently and comfortably.
Currently, we offer an audio version of our Terms and Conditions to support those who prefer or require auditory formats. We recognise the importance of providing a wider range of accessible resources and are actively working on expanding our library of audio banking literature.
Reporting Accessibility Problems
If we have not met your accessibility requirements, or would like to let us know how we could improve, please contact us by calling the Chief Investment Officer +44 (0)203 713 1331 or the Deputy CIO: +44 (0)203 178 3729. Alternatively, please send an email to contact@accessprivatebank.com.
Access Keys Keyboard shortcuts have been built in to help people who have difficulty using a mouse or pointing device. We’ve used a standard system – see what keys to use for what below.
| s | Skip Navigation |
| 1 | Home Page |
| 3 | Site Map |
| i | Important Information |
| c | Contact |
| a | Access Key Details |
Internet Explorer 8+ and Google Chrome (PC) Hold down the ALT key and press the number or letter of the access key Mozilla Firefox (PC) Hold down the ALT key and press the number or letter of the access key
To increase the size of fonts on all web sites you look at, use the following instructions: To change the size of fonts Internet Explorer 8.x and above Open the Tools menu on your web browser. Select Internet Options. Click General at the top of the page. Click Accessibility. Select Ignore font styles specified on Web pages. Once you have done this you will be able to resize text by opening the View menu, selecting the Text size option, and selecting the font size you wish to use. Google Chrome Open the View menu, select zoom in or zoom out or use the command +/- buttons. Mozilla Firefox Open the View menu, select Text Size, and increase or decrease the font size you wish to use. Simplifying the colour of sites. If you want to use different colours on this and other sites:
Internet Explorer 8.x and above Open the Tools menu, select Internet Options. Click General at the top of the page. Click Accessibility. Select Ignore colours specified on Web pages. Google Chrome Open the Chrome menu, select Preferences then scroll to the bottom of the page to show Advanced Settings. Then under ‘Add additional accessibility features’ select from the desired extensions. Mozilla Firefox Open the Tools menu, select options. In the left side vertical menu select the General tab. Then in the central panel select the Fonts & Colours option. This will open a new window in which you can alter the default colours and font settings. To apply these settings tick the Fonts and Colours options at the bottom of the window in the section labelled Always use my: If you want to look at this and other sites without pictures (downloading will be faster and this may work better with some screen readers):
Internet Explorer 8.x and above Open the Tools menu, select Internet Options, and select Advanced at the top of the page. Under Accessibility select, Always expand ALT text for images. Scroll down to the Multimedia section, and deselectShow pictures. Mozilla Firefox Open the Tools menu, select options. In the left side vertical menu select the Web Features tab. Then in the central panel untick theLoad Images tick box. Google Chrome Open the Chrome menu, select Preferences then scroll to the bottom of the page to show Advanced Settings. Then under ‘Add additional accessibility features’ select from the desired extensions.
Access Private Bank is a division of The Access Bank UK Limited which is Registered in England. Registration Number: 06365062. Registered Office: 4 Royal Court, Gadbrook Way, Gadbrook Park, Northwich, Cheshire, CW9 7UT. The Access Bank UK Limited is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and Prudential Regulation Authority. PRA & FCA Registration Number 478415.
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